If you are running an
online business, “social media marketing” would not be an alien phrase for you.
Although, there is a possibility that you may not aware about it completely
like why it is done and what are its benefits to the business. So, this
descriptive guide will help you in understanding one of the latest fads of
online world.
What
is Social Media Marketing?
Social media marketing
is contemporary form of marketing in which company’s products and services are
promoted using different forms of social media, which is usually accessible by
phone or by web. This kind of marketing strategies encompasses different
elements of social interfaces which vary from word to image. Social customer
service and community management are key ingredients of successful social media
marketing strategies. In this marketing, social media channels like Facebook,
Twitter, LinkedIn, Pinterest, Google+, YouTube, etc., are used. Social
bookmarking sites, reviews on rating web sites, virtual 3D networks, etc., are
few other channels used by social media managers for promoting companies
products and services.
Alarming
Facts Related to Social Media
Some of the facts
related to social media paint crystal clear image that how social media is
gaining popularity in online business world.
- At
social media sites, there are 2.3 billion active users out of which as per
first quarter of 2016, Facebook has worldwide 1.65 million active users.
- 91%
of retail brands employ more than 2 social media channels for promoting
their business.
- Every
day, approx 1 million new, active and mobile social media users are added.
- In
2015, 38% of organisations prefer to spend over 20% of total advertising
budget on social media channels.
- Social
media is considered as one amongst top 3 for content marketing tactics.
- LinkedIn
experienced growth of over 100% between 2011 and 1013.
Benefits
of Using Social Media
Primarily, it is
crucial to understand that social media marketing differs from traditional
marketing methods like magazine advertisements, commercials on television, etc.
Traditional form of marketing is not audience specific and non-interactive in
nature. On the contrary, social media is audience specific marketing and tries
to establish interactive relationship with its target audience.
Some other benefits of
using social media for both large and small medium enterprises are discussed
below:
- Social
media channels act as new voice and content for company’s brand. They help
in establishing new relationships with prospective customers and increase its
brand recognition amongst
existing customers.
- It
has been observed that brands, which remain associated with social media channels,
enjoy higher brand loyalty. It
is because these channels are interactive, thus customers feels more
satisfied and contented by making purchase from such brands.
- Every
post, tweet or video you share on social media channels gives customers a
chance to react and interact. Although, not every interaction leads to
successful conversion, every positive interaction actually increases the
chances of conversion in future stages. So, it can be said that through
these channels, the opportunities to covert suspects into prospects always
remain high.
So, after reading the
post, you must get idea about the world of social media. Stay with us for
gathering more information about social media marketing!